Use the arrows above to view a slideshow of our volunteers in action throughout the hospital. 

Our volunteers do make a difference! 


MedStar Franklin Square Medical Center is privileged to have over 400 active volunteers on board today.  These dedicated volunteers work throughout the hospital in both patient care areas and behind the scenes to support patients, visitors, and hospital staff. They bring sunshine to every area on campus by supporting, listening, and caring.  They lend their knowledge, skills, and talent to strengthen our incredible customer service to the highest levels. 

What opportunities are available for adults?

  • Patient Support Roles: This role might include safety monitoring, patient transport or to assist our clinical staff with general duties. 
  • Administrative Support Roles: This role might include organizing handouts, stuffing envelopes, faxing or making copies. 
  • Auxiliary Gift Shop or Thrift Store: Assist with the daily operations and customer service in these retail settings.
  • Greeter, Receptionist or Wayfinder: Greet visitors, help assign badges and escort customers with directions.
  • HALO Program: For ex-healthcare professions only. 
  • Cuddle Pets Program: Provide friendly pet visits throughout our facility. Pets must be certified through Pets on Wheels of Maryland.  See petsonwheels.org for certification criteria.
  • Pastoral Care Team Roles:  Eucharistic Ministers offer Holy Communion, prayers, and emotional support to support patients and their families. Retired clergy are also invited to consider serving as a volunteer chaplain. Educational and ecclesial qualifications apply.
  • Music Therapy: Entertain our customers with all types of music (voice, choir, instrumental).
  • Help From Home: If you can crochet or knit, you are invited to participate in the spiritual care of patients by creating Prayer Shawls. 

Interested? Complete our Volunteer Application Online for Adults. Our office will contact you to set up an Information Session.

Most opportunities are during regular business hours, Monday through Fridays.

New Offerings:

Cuddle Pets Program: Everyone loves pets.  People get excited to see them and pet them.   It provides a comforting feeling to be loved by a pet.  Our new program- Cuddle Pets is to provide friendly pet visits to our patients and visitors.  All pets must be certified through Pets on Wheels of Maryland.  They can be contacted at 410-294-8501 or www.petsonwheels.org  for certification criteria.   Pet handlers must complete our mandatory volunteers requirements listed below.

Music Therapy: Creating music for others is a gift.  We welcome you to join us to entertain our patients and visitors.   Choirs and soloist are welcome, instrumental performances are welcome.  Please contact our office to schedule your performance at 443-777-7240.

What about high school students? 

We host an active summer program for high school students with many similar opportunities as the adults.  Our space for this program is limited and applications are available on the first Monday in February. Please call our office for further details of the program at 443-777-7240.

I’m interested, now what? 

Contact Volunteer Services at 443-777-7240. The process to become a volunteer includes an application process, an information session, and completion of our mandatory requirements listed below.  

Mandatory requirements include:

  • Completing an application, including two written references
  • Completing a TB test (provided at no charge)
  • Receiving documentation of an annual flu vaccine (provided at no charge)
  • Completing an annual mandatory orientation session
  • Universal Background Screening (provided at no charge)

Benefits of volunteering include:

  • Your personal satisfaction of helping people
  • Being part of a warm, welcoming, friendly team
  • Volunteer polo shirt or blue jacket provided
  • Our quarterly newsletter with new events and information
  • Free parking is provided
  • Acknowledgement for your service

Interested in volunteering?

If you can commit to at least four hours a week for at least four months, contact the Volunteer Services at 443-777-7240 or click here to email Volunteer Services. To apply, complete our Volunteer Application Online. Our office will contact you to set up an Information Session.

MedStar Franklin Square Volunteer Services 
9000 Franklin Square Drive
Baltimore, MD 21237
Phone: 443-777-7240
Fax: 443-777-7194



Volunteer Application (High school students please call 443-777-7240 to apply)

  • Thank you for your interest in volunteering at MedStar Franklin Square Medical Center. Your dedication to our staff and patients will truly make a difference every day.
  • MedStar Health, respects your privacy. The information you submit is used for internal purposes only to help guide us in developing health information relevant to your needs.