Meet the Speakers

The 2018 Crouse Lecture Speakers and Panelists


dave-mayerDave Mayer, MD

David Mayer, MD, is Vice President of Quality and Safety for MedStar Health. He is responsible for overseeing the infrastructure for clinical quality and its operational efficiency for MedStar and each of its entities. Dr. Mayer also designs and directs system-wide activity for patient safety and risk reduction programs.

Dr. Mayer joins MedStar from the University of Illinois Medical Center in Chicago, Ill. Over the course of 10 years, he held numerous roles including co-executive director of the UIC Institute for Patient Safety Excellence, director of UIC Masters of Science Patient Safety Leadership Program, associate dean for Education, and associate chief medical officer for Quality and Safety Graduate Medical Education. Concurrent with his other roles, he served as vice chair for Quality and Safety for the Department of Anesthesiology, where he was an associate professor of Anesthesiology and director of Cardiac Anesthesiology. Read more.

Terry Fairbanks, MD

Rollin J. "Terry" Fairbanks, MD, MS, FACEP, CPPS, is assistant vice president, ambulatory quality and safety at MedStar Health, professor of emergency medicine at Georgetown University, and founding director of the National Center for Human Factors in Healthcare. He has held several leadership positions for the MedStar Institute for Innovation, including as the institute’s associate director with executive oversight for the National Center for Human Factors in Healthcare, the Simulation Training and Education Laboratory (MedStar SiTEL), and the MedStar Telehealth Innovation Center.

Frequently requested to share his expertise in healthcare quality and safety at national and international meetings, Dr. Fairbanks is known for inspiring people to think differently. Dr. Fairbanks's unique background in human factors and industrial systems engineering, along with his experience as an emergency physician, general aviation pilot, paramedic and EMS medical director, enables him to apply safety engineering techniques and research methodologies to medical systems, including devices, instruments, products, processes, systems and work environments, to enhance healthcare. He has served in many national and international advisory roles in healthcare safety, including as a member of the National Patient Safety Foundation Board of Advisors, Maryland Healthcare Education Institute Board of Directors, Association for the Advancement of Medical Instrumentation Board of Directors, the POLITICO Health IT Advisory Forum, the United Kingdom Health IT Advisory Committee, and as an advisor to the United States, Spanish, Australian, and British governments. He is a faculty member of the Institute for Healthcare Improvement and a member of its Safety Advisory Committee

William (Bill) Sheahan, MPA, EMT-P

Bill, Corporate Vice President, MedStar Health and Director, MedStar Simulation Training & Education Lab (MedStar SiTEL), has an unusual passion for developing people and organizations, and is good at facilitating a shared vision and empowering successful teams. He has a track record of professional mentoring and organizational development in public safety, local government and academic healthcare settings over the past decade.

Bill has been an EMS provider since 1994, and he still finds time to work the occasional paramedic shift. Bill served as the County EMS Director near Rochester for nearly ten years and worked with senior government officials. He grew his program significantly, creating and managing an award-winning, county-operated Advanced Life Support EMS service that continues to thrive today.

During this time Bill also established an EMS simulation-based learning program that was the first of its kind in the region. Bill later created a simulation center that developed into a regional resource for training EMS and other healthcare providers in the Rochester NY area. His efforts to expand the role of clinical simulation in the Western part of New York State was recognized in 2009 when he was awarded the New York State EMS educator of the year award.

Raj Ratwani, PhD

As Scientific Director for the National Center for Human Factors in Healthcare, Dr. Ratwani applies human factors and cognitive science theories to challenging healthcare problems to develop innovative solutions. Dr. Ratwani is an assistant professor of emergency medicine at Georgetown University in addition to his role with the Human Factors Center. He holds a master’s and PhD in psychology, with a focus on human factors, from George Mason University. He was a National Research Council postdoctoral fellow at the Naval Research Laboratory where he received the Alan Berman publication award. Dr. Ratwani has extensive experience planning, managing and executing large-scale research programs.

In addition, he has made major contributions to healthcare policy, with a focus on health information technology usability and safety. His research areas of interest include patient safety report analysis and visualization, health information technology usability, and clinician cognitive performance (e.g. perception of diagnostic images, interruptions etc.). His work has been sponsored by the Agency for Healthcare Research and Quality (AHRQ), National Institutes of Health (NIH), the Office of the National Coordinator (ONC), as well as several foundations and associations. He has published numerous high impact journal articles, testified in front of the U.S. Senate, and has given several widely attended speeches and presentations.

Kristen Miller, DrPH, CPPS 

Kristen Miller, DrPH, CPPS is a Senior Research Scientist at the National Center for Human Factors in Healthcare at MedStar Health. Kristen is a clinically oriented human factors researcher focusing on medical decision making and behavior, informatics, and the assessment of medical interventions and practices with an emphasis on usability, human error, and patient safety. Her portfolio includes federally funded work from the National Institutes of Health and the National Science Foundation. Her experience spans three public health degrees, a post-doctorate, and experience with the Armstrong Institute and the Department of Veterans Affairs. She has dedicated her career to healthcare human factors, focusing on occupational challenges for healthcare providers and novel approaches to improving patient safety and quality. Kristen is an influential promoter of programs that further the career of female professionals in research and public health and is actively involved in the community through service with the United Way and the Women’s Leadership Council. She played intercollegiate lacrosse at Johns Hopkins and currently plays in the United Women’s Hockey League. She will often be found hiking with her two German Shepherd mixed breeds Parker and Boone. 

John Yosaitis, MD

Dr. Yosaitis medical director, has over 25 years of experience as an anesthesiologist. He has leadership experience in multiple clinical, management and education roles. A former biomedical engineer from Vanderbilt University, Dr. Yosaitis started his medical career at National Institutes of Health as both a clinical anesthesiologist and researcher. At MedStar Georgetown University Hospital, Dr. Yosaitis served as a transplant anesthesiologist, an educator, and medical director of the bloodless surgery program. He is most proud of his multiple “teacher of the year” awards. 


Crouse Lecture Details