Before You Arrive


If you are coming into the hospital as a direct admission, our Admitting office is now located on the first floor of the new Patient Care Tower.

Advance Directives (Making Healthcare Decisions in Advance)

Making Healthcare Decisions in Advance Maryland law gives you the right to make many healthcare decisions in advance. One way to do this is with a written advance directive, which states your treatment preferences, especially about life-sustaining procedures, and names an agent to make your healthcare decisions if you cannot.

When you come to the hospital, you will be asked if you already have an advance directive. If you do, you will be asked to provide a copy so that it can be included in your hospital chart. If you need to make one, forms are available forms are available through the Case Management office, or download an Advance Directive online. Ask you doctor, nurse or social worker for help, or call 443-777-7547.

Naming a Healthcare Agent
You can allow anyone to be your healthcare agent, except for an employee of the healthcare facility where you are receiving care. Choose your agent carefully, and make sure he or she knows what you want. Your agent will then follow your wishes, even if your friends or family disagree.

What Happens If You Do Not Make an Advance Directive?
No one can deny you healthcare because you do not have an advance directive, but you should know what happens legally if you do not.

Maryland law allows a surrogate to make medical decisions for you if you have not named a healthcare agent and are no longer able to decide treatment issues yourself. Your closest relative will be asked to make these decisions. If there is no one to be a surrogate, the court might appoint a guardian to make your medical decisions. This may be someone who does
not know you personally.


To provide you the most safe and effective care, it is important that we have a list of all medicines you are taking, including prescriptions, over-the-counter medicine, herbs and vitamins. A doctor or nurse will collect this information from you at admission. If you brought medications with you, please show them to your admission nurses and then send them home with a family member or friend. Your doctor will make arrangements for you to receive the medications you need while you are here. We encourage you to ask your caregivers what medicine they are giving you and why. A Med Card is available on the back page of this booklet to help you keep track of your medications.

Patient ID

Upon arrival, you will be given your patient identification bracelet. You may receive a red allergy or other color-coded bracelets. Your bracelets provide us with important information about your specific care needs. Please wear your bracelets during your entire stay.

Personal Items

MedStar Franklin Square is not responsible for any valuables or personal belongings brought into the hospital. We recommend sending these items home with a friend or family member. For your convenience, some patient rooms have personal safes in the closet. To use, see the instructions or ask a nurse for assistance. Items such as dentures, eyeglasses, hearing aids and prosthetics require special care. Be sure to store them in protective containers in a safe place such as inside the bedside table. Never wrap dentures or eyeglasses in a napkin or tissue or leave them on your meal tray or in the bed.

Room Assignment

All of our patient rooms are private. This offers our patients an increased level of privacy, comfort and safety. Your room assignment has been determined by the type of medical care you require, your doctor’s orders and the availability of rooms. At times during your stay, it may become necessary for you to transfer to another floor or room in order to receive the level of care and attention you need.