Do you need assistance with or have questions about bills for MedStar Health physicians who render services at MedStar Franklin Square Medical Center?

Our website allows you to set your own payment plan, pay online, and print itemized statements and receipts. Visit epay.medstarhealth.org to pay your bill now.

Pay Your Bill 

As of May 17, 2021 we have consolidated the MedStar Franklin Square Medical Center and Facility bills with the bills of it’s employed Physicians, creating a simpler, faster billing experience. Watch for our new consolidated statement.


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Customer Support

Do you need personal assistance with or have questions about your physician bill? 

MedStar Health Customer Service phone lines are open Monday through Friday from 8 a.m. through 6 p.m. eastern standard time. Se Habla Espanol. To contact us locally, call 410-933-4966 or toll-free at 1-844-817-6087.

Written correspondence can be mailed to:
MedStar Health Customer Service
PO BOX 411019
Boston, MA 02241-1019