About Us

Dr. Desai and Natasha Maith, RN, from Tower 5, collaborate to provide each patient the best possible care and communication.

MedStar Franklin Square’s staff of 3,225 healthcare professionals includes more than 1,000 RNs, LPNs, care associates, and multifunctional technicians who provide care across the continuum for our patients in the Emergency Department, Critical Care, Intermediate Care, Inpatient, Outpatient/Clinics and Outreach programs. We also employ nursing professional development specialists, clinical nurse specialists, nurse practitioners, and nurse midwives to provide consultation and resources to the clinical nurses.

The philosophy of the professional nursing staff organization at MedStar Franklin Square is centered on the belief that each professional nurse accepts accountability for the quality of care he or she provides, for continued professional development and for the ethical and legal responsibilities involved in his or her practice. Each professional nurse accepts responsibility for participating in decisions regarding nursing practice and commits to uphold the standards set by this organization, the nursing profession and those bodies that regulate the practice of nursing in the state of Maryland. Click here to learn more about our Nursing Professional Practice Model.

Nursing Vision

MedStar Franklin Square Medical Center’s nurses will be seen across the organization as leaders from the bedside to the boardroom, as well as patient advocates and expert clinicians. MedStar Franklin Square will be known in the community as the employer of choice for nurse leaders, recognized for its commitment to the profession of nursing and the delivery of high-quality service to patients. From day-to-day decisions to large, department-wide policy, nursing will champion the mission to meet the needs of our patients, families and the communities we serve.

  • We will create a culture of leadership through continuous development opportunities targeted to meet the strategic needs of the organization and the personal growth desires of our nurses.
  • We will assist and support each nurse to develop and implement an individualized career plan.
  • We are committed to a highly developed and unique orientation for nurses at all levels, reinforcing the philosophy of shared governance, professional accountability, and key concepts and strategies for nurse retention.
  • We will continue to develop a professional practice culture using research and evidence-based studies to guide clinical and administrative practices.
  • We will provide the resources, tools and technology to support nurses as they manage patient care in their unit(s).
  • We will recognize and celebrate creativity and innovation in leadership throughout the organization.
  • We will measure targeted outcomes to assure ongoing success of nurses and identify opportunities for continued improvement.

View our 2017 Nursing Annual Report (PDF).

Staff Satisfaction

MFSMC utilizes the National Database of Nursing Quality Indicators® for data related to nursing quality indicators, nursing engagement survey data, and patient experience scores.

The nursing engagement survey includes questions from the following seven categories:

  1. Autonomy
  2. Professional development (education, resources, etc.)
  3. Leadership access and responsiveness (includes nursing administration/CNO)
  4. Interprofessional relationships (includes all disciplines)
  5. Fundamentals of quality nursing care
  6. Adequacy of resources and staffing
  7. RN-to-RN teamwork and collaboration

The nursing quality indicators measured in the most recent Magnet© document includes:

  • Falls with injury
  • Hospital acquired pressure injuries
  • Central line associated blood stream infections
  • Catheter associated urinary tract infections
  • Smoking cessation core measure
  • Heart Failure 30-day All Cause Readmission Rate primary core measure

Patient experience data included questions from the following nine categories:

  1. Patient engagement/patient-centered care
  2. Care coordination
  3. Safety
  4. Service recovery
  5. Courtesy and respect
  6. Responsiveness
  7. Patient education
  8. Pain
  9. Careful listening