There are several ways to contact MedStar Franklin Square Medical Center depending on your needs.
Mailing Address
MedStar Franklin Square Medical Center
9000 Franklin Square Drive
Baltimore, MD 21237
Maps and Directions
Phone: 443-777-7000
Frequently Asked Questions
- How do I obtain a copy of my birth certificate?
You may request a copy of your Maryland birth certificate online. (Please note: MedStar Franklin Square does not keep birth certificates on file.) - I have a question about my bill. Who should I contact?
Please call our billing department at 410-933-2424. - How do I find out about the status of my application?
MedStar Franklin Square Medical Centers Human Resources Department receives approximately 1,000 applications every week. Please do not expect a phone call after placing an application; even though we wish we could personally touch base with all of our applicants, we do not have the resources to do so. If you were chosen as one of the most qualified candidates, after the review process, you may be one of the select few to partake in the next level of the application process. The application process, from beginning to end, can be a lengthy process and we greatly appreciated your patience. - I do not have insurance. How do I apply for medical assistance?
Please call 443-777-7323.
- I need a copy of my medical records. Who do I contact?You may request a copy of your medical records online using this form (Please note: There is a cost for delivery, unless the records are being sent to a physician or healthcare facility for continuing care purposes.)
Questions about medical concerns must be answered by your physician. If you do not have a physician, please call 443-777-7900 or search for a doctor online. MedStar Franklin Square staff will not respond to specific medical inquiries regarding a patient’s condition or disease.
Phone Directory
Billing 410-933-2424 Human Resources 443-777-7230 Physician Referral 443-777-7900 Medical Records 443-777-7266 Patient Information 443-777-7344 Customer Complaints/Concerns 443-777-6555 Admitting/Hospital 443-777-7536 Admitting/Tower 443-777-2546 Auxiliary 443-777-7240 Billing 410-933-2424 Blood Donation - American Red Cross 800-733-2767 Case Management 443-777-7547 Customer Complaints/Concerns 443-777-6555 Emergency Department 443-777-7068 Financial Services (Patient) 410-933-2424 Family Health Center 443-777-2000 Foundation Office 443-777-7980 General Information 443-777-7000 Gift Shop 443-777-5500 Graduate Medical Education 443-777-7298 Human Resources 443-777-7230 Job Hotline 1-866-562-7374 Main Hospital Number 443-777-7000 Marketing/Communications 443-777-7482 Medical Records 443-777-7268 Medical Staff Office 443-777-7410 Menu Hotline 443-777-5588 Nursing Administration 443-777-7008 Nutrition Education 443-777-6528 Pastoral Care 443-777-7246 Patient Navigators See webpage Pharmacy - Inpatient 443-777-7374 Pharmacy - Outpatient 443-777-7400 Primary Care Center 443-777-8300 Security 443-777-7242 TTY 443-777-7950 Volunteer Services 443-777-7240
